Terms of Use

All persons or entities visiting CARHUBUSA.COM or any affiliate website agrees to and accepts the following terms and conditions. "We", "Us", or "Ours" or refers to Carhub LLC ("Carhub"), it's website carhubusa.com or any of its affiliates.  As used herein, "You" and "Your" refers to the persons or entities visiting this Website. This Website is owned by and Carhub LLC and is licensed and contracted under the Business Partner Automation Program ("BPA"), with the State of California Department of Motor Vehicles ("DMV"), to process vehicle registration paperwork.  Carhub LLC is NOT a government agency and operates independently from the DMV.  This website was developed independently of the DMV.  It's procedures, processes, required documentation, and customer communication may differ from the DMV.  

Corrections and Modifications

While every reasonable effort is made to ensure that the information presented on CARHUBUSA.COM or its affiliate websites is accurate and current, Carhub makes no guarantee as to its accuracy or consistency with DMV processes or procedures.  We are under no obligation to update, correct, or modify any information contained, residing, or transmitted to this or any affiliate website.  At anytime unintentional typographical, technical, clerical, or other errors may occur while using this website.  Carhub LLC holds no liability for such errors.  Carhub reserves the right to change, update, or remove any information, procedures, forms, or services offered by this website at our discretion without prior notice.  At any time the information contained in this website may be made out-of-date with DMV requirements.

Consent to Monitoring

We are under no obligation to monitor the information residing on or transmitted to Our sites. However, anyone accessing Our sites agrees that We may monitor the site to (a) comply with any necessary laws, regulations, or governmental requests; (b) operate the site in a manner We deem proper or to protect against conduct We deem inappropriate. We shall have the right, but not the obligation, to reject or eliminate any information residing on or transmitted to Our sites that we believe is unacceptable or inconsistent with these terms and conditions.

Disclosure

All information or materials received through this site (excluding financial or credit information) shall be deemed "Non-Confidential Information". We assume no obligation to protect such Non-Confidential Information from disclosure. The submission of information or materials to Us through Our sites shall in no way prevent the purchase, manufacture, or use of similar products, services, plans, and ideas by Us for any purpose whatever. In addition, We shall have the right, in any form now or hereafter known, to reproduce, use, disclose, distribute, transmit, create derivative works from, and publicly display and perform, any such Non-Confidential Information or materials submitted by visitors/users through Our sites.

Endorsements and Linked Sites

Periodically, We make reference in Our sites to the products, services, processes, hypertext links, or other information of third parties (hereinafter "Third Party Products"). Unless specifically stated, these references shall not constitute or imply endorsement, sponsorship, or ownership of such Third Party Products. Third Party Products are the sole and exclusive responsibility of the third party owner.


Security and Access

All users of Carhub or its affiliate sites agrees to comply with any security processes and procedures specified by US.  Unless specifically authorized by Us in writing, all users further agree not to access or attempt to access any areas of the site that are not intended for general public access. We reserve the right to terminate or restrict the access of any user or visitor to this or any of Our sites without notice for any reason.

 

Governing Law

Any disputes resulting from a visitor’s use of Our site(s) shall be construed and enforced under the laws of the State of California. Visitors hereby submit to the jurisdiction of the courts of Solano County, California, and waive any objection to venue with respect to actions brought in such courts. In any dispute, the prevailing party shall be entitled to recover its reasonable attorney’s fees and cost from the non-prevailing party. If any provision of these Terms and Conditions is held invalid, illegal, or unenforceable, the validity, legality, or enforceability of the remaining provisions shall in no way be affected or impaired thereby.

 

Personal Use Limitation

This Website is for Your personal, non-commercial use only. You may not modify, copy, distribute, reproduce, publish, license, create derivative works from, transfer, or sell any information, products, or services obtained from this Website. You warrant that all information supplied by You or on Your behalf in using this Website is true and accurate.

 

Copyright and Trademark Notices

All contents of this Website are owned by Us or the attributed parties. All rights are reserved. Certain trademarks, trade names and service marks appearing on this Website are owned by Us and Our affiliates. All rights are reserved with respect to those marks and names.

 

Indemnity

You agree to indemnify, defend, and hold Us harmless, Our subsidiaries and affiliates, and the officers, directors, employees, and Our agents of and Our subsidiaries and affiliates, from and against any and all claims, liabilities, damages, losses, or expenses, including attorney’s fees and costs, arising out of or in any way connected with Your access to or use of this Website.

 

No Unlawful or Prohibited Use

As a condition to Your use of this Website, You warrant that You will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

 

Modification of these Terms and Conditions

We reserve the right to change at any time the terms, conditions, and notices under which this Website is offered.

 

General Terms

These Terms of Use and the Privacy Policy posted on this Website set forth the entire understanding and agreement be­tween Us and You concerning the products and services ordered on this Website, and supersedes any prior or contemporaneous oral or written agreements or representa­tions (unless expressly set forth in writing). A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Any rights not expressly granted herein are reserved.

 

Fees for Our Services

As a DMV licensed partner under the DMV's Business Partner Automation Program "BPA" we may charge Our customers Fees for services which include processing vehicle registration or title transfers, issuing registration cards, license plates and stickers, among others services. The "Processing Fee", as shown at the check-out page of this Website, is for the service(s) provided by Us per California Vehicle Code 1685.  Processing Fees charged to our customers covers Our cost of doing business which includes fees charged to Us by the DMV and our BPA First Line Service Provider.  By using Our service You agree to pay any stated Processing Fees by Carhub for services provided in addition to any additional courier service costs and convenience charges.  These fees are non-refundable once Your order is complete with the "DMV".

 

Credit Card Submission

Upon submission of Your vehicle and credit card information, We will charge Your credit card for the agreed amount and either, fully complete the registration process, or set a Report of Deposit of Fees (RDF) with the DMV.   In order for You to receive Your DMV documentation, You must pay the fees due and provide a digital or hard copy of any and all items required by the DMV to complete Your order. Our processing fee is non-refundable should You fail to provide any items or identification requested by the DMV. Should You fail to provide any requested items required by the DMV, We will refund the transaction amount to Your credit card less Our processing fee.

 

Refund Policy

ALL SALES ARE FINAL once We have transmitted funds on Your behalf to the California Department of Motor Vehicles (CA DMV), no cancellations, refunds or returns will be accepted. DMV Fees, vehicle license fees, parking/toll violations and sales tax are non-refundable by Us once such fees have been transmitted and are in possession with the State of California.  We usually transmit fees to the CA DMV immediately following Your payment submission. If You dispute the amount of DMV fees transmitted on Your behalf to the CA DMV, You must contact the CA DMV directly at 800-777-0133 to resolve the amount of disputed DMV fees. We do not set or control the amount the CA DMV charges or collects. We are not responsible for incorrect information provided to Us by You or by others on Your behalf.

 

If We fail to provide the services herein; or if we process Your transaction incorrectly, You may request a refund, not to exceed Our service fee. Such refund will be credited back to the credit card that was originally used by You within five days of Our acceptance to issue said refund.

 

Electronic/Digital Signature Consent

In accordance with The Electronic Signatures in Global and National Commerce Act (ESIGN), You consent and agree that by accepting these Terms of Use, You are electronically/digitally creating and providing Your "signature mark" for the use and acceptance by Us and/or the California DMV on any application, form, document, disclosure or agreement necessary to process Your registration transaction. Upon Your request, You are entitled to receive copies of any or all electronically/digitally signed items used in connection with Your registration transaction. You have the option to not have Your signature(s) accepted electronically/digitally on any item by completing and submitting such item in its original paper copy, digital upload or facsimile copy to US. We will rely solely on the information submitted by You, the User, for the completion and acceptance of such item(s) and We are not responsible for any misuse, errors, omissions or third party submission of any application, form, document, disclosure or agreement submitted by You, the User, or any third party submitting information on Your behalf.

 

Required Information from You

You agree that in order to Process Your order and for you to receive the current California Registration Certificate, Registration Sticker, and/or New California vehicle title You may be required to supply additional forms and documentation.  If such information is not provided in a timely manner your transaction amount will be refunded less any Processing Fees charged by Us.  In order to process a California vehicle transfer We require You to submit the original vehicle title to Us.  We must receive the original title no less than 10 calendar days from the date of the vehicle sale.  

 

In order to process Your registration renewal we require You to provide, via digital or hard copy, at least one of the following current or previously issued items: California Vehicle Registration Notice; California Notice of Delinquent Registration; California Notice of Incomplete Registration; California Vehicle Registration Card; or California DMV Form 156 (Sections A,B &D) and any other documentation required by the DMV.  Additionally, the "DMV" may require further documentation, including but not limited to, satisfactory proof of current vehicle liability insurance and/or proof of a current vehicle smog inspection report on file with the "DMV". We will accept these additional required items, via digital copy or hard copy.

 

Failure to Provide Requested Information

After 10 calendar days of setting the Report of Deposit of Fees (RDF) with the "DMV", should You fail to provide all required, additional information needed to complete full registration renewal for the vehicle presented herein by You. We will mail Your RDF to the address You provided. In order for You to receive a valid vehicle registration certificate for the vehicle presented herein by You, You must provide any additional items required by the "DMV" to us or directly to the "DMV". We assume no responsibility for obtaining and providing these required items to the "DMV".

Guarantee/Delivery Policy

If You have selected to have Your vehicle registration renewal processed for express delivery, You must first comply with all of the following requirements:

      1. You must successfully complete and submit all information contained in this Website.
     
      2. Submit to Us for payment, all required fees and penalty assessments associated with the vehicle’s registration.

      3. Submit to Us for payment, the required costs for express courier service.

Provided You have complied with all of the aforementioned requirements and all required items are received by Us by 2:30pm, Pacific Time, Monday through Friday (excluding legal holidays or in cases where required data is not available to Us to complete Your order), We will express ship Your completed vehicle registration certificate to the address entered by You on the "Ownership Info" section of this Website. We are neither responsible for any delays due to courier service issues nor responsible for any lost or damaged items being shipped through the courier service. We reserve the right to choose the courier service to be used.

Additional Fees/Late Penalties

You agree that delays in providing any items requested by Us may result in additional fees and/or penalties assessed by the "DMV". The cost of the registration renewal for the vehicle presented herein is valid for the date that We process this request. We are not responsible for any additional fees and/or penalties assessed by the "DMV" after the date in which this registration renewal request is processed.

 

Inquires

Questions regarding these Terms and Conditions should be sent to: admin@carhubusa.com.